Contact us at


I need ‘level 3’ training, what is the right course for me?

Since the implementation of Safeguarding Boards (now Safeguarding Partnerships) most sectors have moved away from using the term ‘levels’. The expectation is that you will undertake training which is relevant to the role you take in the organisation.

For example: Child Protection / Safeguarding Awareness – would be completed by every member of a staff community.

Designated Lead training – Everyone in a management and leadership role responsible for safeguarding.

If in doubt, reach out and we will be able to clarify what your ‘equivalent’ level of training is.

I don’t know which training portfolio is most appropriate to my organisation?

ECP tailors it’s content to different types of organisation and sector. If you are an education provider then the education portfolio is where you will find the courses suitable for you. If you don’t fit under any of our other portfolio areas then your organisation will most likely be part of the wider workforce portfolio. Feel free to contact us via email or phone to have a chat with us about what your organisation does and we can make sure we include the relevant aspects within the training you book.

I only have a few members of staff that need to complete safeguarding training, what is the best option?

ECP routinely runs open courses for Designated safeguarding lead training. we also run other open courses such as Child protection awareness, Safer recruitment and Virtual working and safeguarding considerations. You can find the next dates for our courses on the courses for individuals page of our website.

For these courses the price is per person and you can book multiple spaces for your staff. If you can’t see the course you are looking for in our open courses please contact us to let us know and express an interest.

Do I need safeguarding training? How often do I need to complete safeguarding training?

This chart should help you understand what training requirements your organisation and staff need to fulfil to meet organisational, statutory and best practice standards.

Induction Training Mandatory Prior to commencing in role All members of your staff community (including agency/temporary staff)
Awareness Raising Basic Child Protection Statutory 3 yearly basis All members of your staff community (Including heads and SLT)
Designated Safeguarding Lead Training Statutory 2 yearly updates Any named member of your Designated Safeguarding Team (lead and deputies)
Safer Recruitment Training Statutory No stipulated time for renewal – best practice 2 yearly At least one member of the appointment panel to have undertaken training.
Training about preventing terrorism Statutory No stipulated time for renewal – as required All staff must have undertaken Prevent awareness training regarding the duty to prevent terrorism.
Training on specific issues: CSE/CCE/Mental Health/ Online Safety Ofsted inspection framework No stipulated time for renewal – best practice 2 yearly All staff must have undertaken training on specific issues.
Annual Child Protection Updates KCSIE guidance Annually All staff members should receive safeguarding and child protection updates annually.
Governing bodies KCSIE guidance No stipulated time for renewal – best practice 2 yearly Governing bodies must ensure they comply with their duties under legislation.
Online Safety Awareness KCSIE guidance/ Ofsted Inspection Framework

Annual basis – best practice.

Pupil awareness

Parent Awareness

Staff and pupils – understand risks posed by adults or peers who use the internet and strategies are covered to keep themselves safe.

Will I get a certificate?

You will receive a PDF certificate for attending our training sessions. You need to ensure you are available and engaged for the full duration whether this is face-to -face training or virtual. For open courses ECP will issue the certificates, for organisational bookings the certificates are issued by the course organiser.

How far in advance can I book the training?

You can book your training as far in advance as you like! Some times of the year are especially busy so we advise you book up to a year or more in advance, especially if there is a specific date and time you would like to secure. If you know your training will be up for renewal the sooner you get the training date confirmed the easier it is for you.

How many people can attend the training?

Our face-to-face training numbers vary from course to course, and also take into consideration the size of the space we will be delivering the training in. We deliver to training groups as small as 2 for some of our services and we also deliver to large groups of 200+. For our DSL and advanced courses we cap the maximum number to ensure we don’t have a group too large.

Our virtual courses will tell you in the description how many delegates can attend a course. If you have any specific queries about number of delegates contact us to find out more, or ask us using out live chat function.

How do I book the training?

Our training is booked using the online booking form within the relevant portfolio area of our website. You will receive confirmation that your form has been submitted, then you will receive an email confirmation of your booking. Bookings are not confirmed until you have received this as we may have questions we need to ask you or the date you have requested may not be available. By all means contact us to check availability before completing the booking form, but all availability is managed on a first come first served basis, so by completing the booking form quickly you are most likely to get your preferred date.

What information will I need in order to make a booking?

To complete our booking form, we will need to know which course you would like to book, how many delegates will be accessing the training, which date you would like the training to be delivered, and invoicing details of how payment will be made.

Once the booking form is submitted we will contact you if we have any further questions.

Do you come to us to deliver the face-to-face training session?

Our face-to-face training is delivered at a venue arrange by the booking organiser. This is often your school or organisation site, but sometimes external venues are booked. These details are arranged by the course organiser who will inform all delegates of the date, time and venue.

What is the difference between face-to-face and the virtual training options?

As far as possible, the two types of training are as close to being the same as they can be! All the required content is covered to the highest standard, and we aim to keep as much interaction and engagement in our virtual sessions as we do in our face-to-face training.

Face-to-face is our preferred method of training, but we know this is not always possible so have made our virtual courses available so you don’t have to miss out on being able to make a booking.



If you would like more information, please do not hesitate to get in touch.